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You're just a few steps away from redeeming your Rum Club membership. The following steps will walk you through the process in just a few minutes.

1. Number of boxes

Select the number of boxes you wish to redeem, this number is noted on your gift voucher. If you want to purchase additional boxes then you're more than welcome to do so. 

2. Frequency

Select how often you'd like to receive your delivery.

3. Delivery Date

Take note of your first delivery date. Actual delivery may vary by a couple of days depending on where the date lands. 

4. Add to Basket

Once you're set, add to you basket and proceed to checkout. You'll need to input delivery details here.

5. Checkout

Once you're at checkout, make sure to input your voucher code. Once you've done so, your basket price will fall to zero (unless you've added extra boxes). 

6. Completion

With your basket price at zero, you can complete your redemption without entering any card details. If there's an additional balance to be paid, enter your card details and you're all set.

Please Note

We can only ship within the UK and discount codes are not valid when purchasing gift subscriptions.

Assistance

If you have an issue with your voucher code, please ensure you have input exactly as it was delivered - they're case sensitive. If problems persist, please email hello@craft56.co.uk with a screenshot of your offer code as input and a screenshot of your voucher email. Assistance is available through normal working hours. 

For other FAQs, please head here.

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Delivery Service

We use a combination of delivery services and the provider and service used will depend on your location, the size and weight of the products ordered, the value of the goods and the delivery service you select at checkout.

All deliveries in the UK will be dispatched using either Royal Mail or by a courier. Deliveries out with the UK will always be delivered using a courier.

We always recommend that you provide us with a delivery address where it is likely that someone will be available to receive and sign for the parcel. Where applicable, you will receive communication with a tracking number for your parcel

Delivery Times

We dispatch orders Monday to Friday and all orders received before 1pm are dispatched the same day. Order received after 1pm are dispatched the next working day.

The delivery time depends on your location and the delivery service selected at checkout. However, all deliveries in the UK will generally be made within 3 days of dispatch. Deliveries to European countries will be made within 5-7 working days of dispatch.